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Professional Services Consultant - DACH

Innovative Systems continues to be one of the fastest growing, most stable technology leaders in the Fintech industry. We have over 50 years experience providing best-of-breed solutions that are fast, accurate, and scalable.

Our data quality solutions cleanse and standardize massive amounts of data for clients in over 60 countries. FinScan®, one of our most recognized products helps make us all a little safer by helping business comply with regulations to identify potential money laundering and terrorist financing threats.

We are expanding our presence throughout Europe and are looking for an experienced Professional Service / Technical Consultant with native-level German and English communication skills to provide pre-sales support and application implementation throughout the DACH region and other areas of the world. 

Location:  This position may be based in London, England or Frankfurt, Germany

The ideal candidate will have:

Prior customer or technical support or client consultancy experience with software data quality,  and/or risk and compliance solutions. Strong analytic and problem-solving skills, experience with  SQL is a must. Its a plus if you have other programming skills.  Add in excellent communication skills along with a passion for excellence, and you have the core elements for building an exciting career at Innovative one of the most recognized and highly respected leading providers of software data management solutions and services to enterprises around the world.

What you will be doing

You will blend technical expertise with strong analytic and interpersonal skills to provide pre-sales support, product delivery, configuration, and implementation of Innovative’ s business critical software data quality and risk and compliance solutions to clients throughout the DACH region and other parts of the world.

You will receive training and mentoring by some of the best and brightest in the industry while you work collaboratively to solve problems and build relationships with teammates from other Innovative sites. Innovative teams are diverse, providing you with the opportunity to interact with a myriad of cultures as you:

  • Participate in all phases of the software delivery cycle (planning, installation, configuration, testing, documentation, training, and support)
  • Effectively demonstrate Innovative's products during the sales cycle to drive client understanding of the products’ effectiveness in their environment
  • Assist sales with product justification
  • Perform customization analysis and develop recommendations to meet clients’ product customization needs
  • Effectively manage and communicate project timelines to internal and external customers
  • Effectively manage client expectations and proactively communicate any issues/concerns to leadership
  • Install Innovative’ s software products on site or remotely
  • Use batch processes to integrate Innovative products into client processes
  • Use software application programming to integrate Innovative products into client systems as needed
  • Perform testing and ensure conformance to Innovative quality standards

The skills and experience you must have includes

  • Prior client support or technical consultancy experience with software data management, data quality, master data management, and / or risk / compliance solutions  
  • Solid SQL experience including working with SQL databases and SQL scripting language is a must
  • Experience with C, Java, .Net, or other related languages or technologies; Windows Server technologies
  • Multilingual skills including native-level German and English; other languages a plus.
  • Honors degree or related experience in computer or software engineering, computer or information science, mathematics or related technology field
  • Experience with scripting, batch processing, data file manipulation, or Web services
  • Knowledge of data management concepts, data analytics, data quality, data integration, business intelligence, CRM, Report Writer, or similar technologies
  • Strong analytic and problem–solving skills
  • Excellent skills in interpreting and presenting technical concepts to technical and non-technical people
  • Highly motivated self-starter with strong commitment to follow-through
  • Proven ability to establish and meet goals, deadlines, and priorities
  • Strong interpersonal skills and excellent written and verbal communication skills
  • Proven, effective team player / collaborator
  • Experienced and knowledgeable with the cultural nuances and languages within the DACH region
  • Ability and willingness to travel 15% throughout continental Europe, particularly the DACH region and other locations as needed

It’s a plus if you have

  • Prior client-facing technical consultancy experience with software data management, data quality,  master data management, and / or risk / compliance solutions
  • Knowledge or experience in the risk / compliance domain, Anti Money Laundering regulations, solutions or software
  • Prior experience in banking or financial services
  • Experience with SWIFT, SEPA and UK payment schemes

Innovative provide you with

Competitive compensation and a great culture!  You will experience autonomy, flexibility, superb mentoring, and colleagues that are among the brightest, most supportive and friendly anywhere. At Innovative, you will work on projects that are challenging and create value and better business outcomes for enterprises around the world.

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