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Professional Services Consultant-LATAM

Innovative Systems is looking for an experienced Professional Services Consultant to implement Innovative’s proprietary technology for clients in locations that will include Mexico, Latin America, and possibly other locations around the globe.

Innovative Systems is one of the world’s most trusted providers of best-of-breed data quality and compliance solutions.  We have a long-standing reputation for creating solutions that are fast, accurate, and scalable. Our solutions are used by clients in over 50 countries for data cleanse, name and address matching and screening to  identify potential money laundering and terrorist financing threats – helping to keep us all - a bit safer.

About this position…

You will use your technical expertise and understanding of full Software Development Life Cycle (SDLC) to implement and configure Innovative’s proprietary data quality and compliance solutions within data management environments.  Prior SaaS implementation and data transformation experience are desired.

Strong SQL, C, Java and other related programming languages and interpersonal skills are essential as you work across organizations to implement both on-premise and SaaS solutions. Native Spanish and strong English communication skills are required; Portuguese is a plus. Preference will be given to candidates with anti-money laundering (AML), KYC, or other risk and compliance solution experience.

This position is based in Mexico City; travel 10-50% may be needed.

What you will be doing…

Our Professional Services Consultants are multi-faceted individuals who have strong technical expertise and understanding of data, data bases, and data migration.  As a consultant at Innovative you will be highly analytic, with excellent interpersonal and problem-solving skills.  You are a proven collaborator who works easily across other departments and geographies. At Innovative, each day brings opportunities to use your skills in new and different ways as you:

  • Execute all facets of the software and services delivery life cycle from pre-sales support through product configuration, testing, training, integration, and implementation
  • Collaborate with sales and other internal teams to understand and learn about prospective client needs
  • Design and deliver effective product presentations and technical demonstrations during the sales cycle so clients understand how Innovative’s products solve their business problems and create value for them
  • Assist with development of product justifications such as use case projects and proof of concepts (POCs)
  • Consult with clients; analyze and develop understanding of their data and product / customization needs
  • Implement Innovative’s technology in various environments; on-site, remotely (SaaS) or hybrid
  • Utilize software application programming and tools to integrate Innovative’s solutions within client’s resident systems and processes
  • Configure and when needed, customize Innovative’s software to align  the with client needs
  • Provide consulting and client training, on-site or remotely
  • Use batch processes to integrate Innovative’s products into client processes
  • Perform testing to ensure product implementation meets or exceeds performance and quality standards
  • Provide client support until post-implementation handoff to Innovative’s support (Customer Success) team

You are great at and have…

  • 3-7 years of experience performing technical implementations and integrations
  • Undergraduate or higher level degree in computer or software engineering, computer or information science, mathematics or related degree or experience
  • Experience with C, Java, .Net, or other related languages
  • Database expertise, particularly in creating SQL queries
  • Database management and transformation knowledge or experience
  • Highly motivated self-starter with strong commitment to follow-through
  • Ability to understand, interpret, and effectively communicate technical concepts
  • Ability to understand, articulate, and define solutions that meet the client’s needs
  • Strong interpersonal skills and excellent written and verbal communication skills
  • Proven effective team player / collaborator
  • Fluent Spanish and English
  • Ability to obtain and maintain proper travel documents including visas to enter the United States and other countries for performing work and/or training
  • Ability and willingness to travel up to 60% (domestically and internationally)

It’s a plus if you have…

  • Understanding or working knowledge of data management concepts, data analysis, data quality, data integration, business Intelligence, or similar technologies
  • Portuguese language skills in addition to Spanish and English

About us…

Innovative Systems is one of the world’s most trusted providers of best-of-breed data quality and compliance solutions.  We have a long-standing reputation for creating solutions that are fast, accurate, and scalable.

Our data quality solutions cleanse and link data to identify meaningful connections for a centralized-view of customers and do so as a standalone solution or in conjunction with our risk / compliance solutions.

FinScan®, one of our most recognized products, is used by our clients in over 50 countries to identify potential money laundering and terrorist financing threats – helping to keep us all a bit safer.

We give you a fast-paced, entreprenuerial environment with lots of challenge, generous time off, private medical insurance, and an environment that provides you with autonomy, flexibility, superb mentoring, and colleagues that are among the brightest, most supportive and friendly anywhere.

Innovative’s world headquarters is in Pittsburgh, Pennsylvania.  Our EMEA headquarters is in London, UK, LATAM headquarters in Mexico City, Mexico and other operations in Germany, the Middle East, Singapore, Brazil, and Canada

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