Sales Development Representative Manager

Pittsburgh, PA
Full Time
Innovative Systems/FinScan® is a dynamic and rapidly growing provider of hi-tech data management and AML compliance solutions to enterprises around the world. Committed to providing innovative solutions to our customers, our solutions are fast, accurate, and reliable and backed with exceptional customer service.  This means we make a REAL IMPACT on our clients and the world!

We are seeking a highly achieving, results-oriented Sales Development Rep (SDR) Manager to lead and grow our SDR team helping to drive our sales growth to new heights!

Location: Ideally within Pittsburgh, Pennsylvania or Atlanta, Georgia.  Also considering candidates living in the following areas: Florida, Maryland, New Jersey, New York, Ohio, Washington D.C., New Jersey, and New York.

What will you be doing?

As the Sales Development Rep Manager, you will lead our team of Sales Development Representatives (SDRs) to success. With SDRs located in the US and UK, you’ll motivate and help them to succeed in driving lead generation and pipeline growth across various channels. You and your team will have the satisfaction to know that you are a critical element in Innovative’s ongoing success.

How will you make an impact?
You’ll develop and execute multi-channel communication strategies, optimizing processes, and enhancing our outreach efforts to maximize sales opportunities. You’ll excel at:
  • Team Leadership: Lead, mentor, and motivate a team of SDRs to achieve and exceed their individual and team targets.
  • Multi-Channel Communication: Develop and implement multi-channel communication strategies, including email marketing, social media outreach, and phone prospecting, to engage prospects and generate qualified leads.
  • Outbound Email Prospecting: Oversee the planning, execution, and optimization of email prospecting campaigns to nurture leads and drive conversions.
  • List Enrichment: Utilize data enrichment tools and techniques to enhance prospect data quality and improve targeting accuracy.
  • Cadence Development: Design and optimize outreach cadences and sequences to ensure consistent and effective communication with prospects throughout the sales cycle.
  • Process Optimization: Continuously evaluate and improve sales development processes and workflows related to multi-channel communication to increase efficiency and effectiveness.
  • Training and Development: Provide ongoing training, coaching, and professional development opportunities to enhance the skills and performance of the SDR team in multi-channel communication techniques.
  • Performance Management: Set clear performance expectations, track key metrics, and provide regular feedback to team members to drive performance improvements in multi-channel communication efforts.
  • Cross-Functional Collaboration: Work closely with sales, marketing, and other cross-functional teams to ensure alignment and collaboration in achieving company goals related to lead generation and pipeline growth.
  • Reporting and Analysis: Generate regular reports and analysis to evaluate the effectiveness of multi-channel communication efforts and identify areas for improvement.
  • Lead Generation: Lead by example by actively participating in lead generation activities across various channels and contributing to the overall success of the sales team.

What do you need to succeed?
  • Previous experience in a sales leadership or management role, preferably managing a team of SDRs or inside sales representatives.
  • Proven success in sales development or inside sales, with a track record of exceeding targets.
  • Strong understanding of sales processes and methodologies, particularly in a B2B environment.
  • Experience with email prospecting platforms, list enrichment tools, and CRM systems, such as Salesforce, LeadIQ, Seamless, Apollo (or others)
  • Excellent communication, interpersonal, and team-building skills.
  • Analytical mindset with the ability to analyze data and metrics to drive informed decisions.
  • Results-driven attitude with a strong sense of accountability and ownership.
  • Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
  • Bachelor's  degree in Business Administration, Marketing, related field (preferred) or equivalent related experience.

What's in it for you?
  • Great Culture – We work hard, respect family commitments, and celebrate our successes. Consistently voted a Top Workplace, you’ll find supportive and enthusiastic teammates with a “whatever it takes” attitude to advance in sales and close business.
  • Empowered - A truly empowered and collaborative environment is at the core of our ongoing growth and success!  Innovative is a place where your ideas are not only encouraged - they are heard so that you can make a REAL IMPACT!  Where else is a chat with the CEO a part of any day? 
  • Flexible – Hybrid work environment with generous paid time off.
  • Career Growth – Growing fast, we create opportunities for learning and advancement including tuition reimbursement for professional education and certifications.
  • Community minded – We support others through charitable gift-matching, volunteer-service-time-off, and more.
  • Financial Reward –Base salary with generous uncapped incentive compensation
  • Great reputation  - great historygreat clients -  We work with some of the world's leading Financial Services and Insurance brands - to name but a few...including Bank of Ireland, Bank of Montreal, IG Group, BUPA, National General Insurance.

Be part of the Innovative difference.  Make a REAL IMPACT driving our sales success!
Innovative’s world headquarters is in Pittsburgh, Pennsylvania. 
Our regional offices are in London, UK; Mexico City, Mexico; Dubai, UAE and São Paulo, Brazil.

Innovative is an Equal Opportunity Employer. 

Innovative does not accept unsolicited resumes.



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